The U.S. Government Accountability Office (GAO) recently issued a report criticizing the Library of Congress (LOC) information technology (IT) services. The GAO found numerous critical weaknesses and made 31 recommendations including the expedited hiring of a permanent Chief Information Officer. The investigation was performed at the request of the House Appropriations Committee.
The GAO found the Library’s IT resources did not adequately serve the needs of its users in six fundamental areas: strategic planning, investment management, security and privacy, service management, and leadership.
In response to the review LOC stated it planned to draft a strategic plan and hire a CIO so that the institution can better support its mission. To read the GAO report and recommendations visit: https://www.gao.gov/products/GAO-15-315